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Terms of Service

Last Loop GmbH — Agentidoo Terms of Service
Effective Date: April 20, 2026
Last Updated: April 20, 2026
Version: 1.0

Table of Contents

  1. Introduction & Acceptance
  2. Description of Service
  3. Eligibility & Account
  4. Customer Data & Privacy
  5. AI Agent Disclaimers
  6. Billing & Credits
  7. Acceptable Use
  8. Limitation of Liability
  9. Termination
  10. Governing Law

1. Introduction & Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you") and Last Loop GmbH, a company registered under Austrian law with registered office at Darwingasse 20/29, 1020 Vienna, Austria ("Last Loop", "we", "us").

By accessing or using Agentidoo, creating an account, or clicking "I agree", you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use Agentidoo.

We may update these Terms from time to time. Material changes will be communicated at least thirty (30) days in advance via email. Your continued use after changes take effect constitutes acceptance of the updated Terms.

2. Description of Service

Agentidoo is a Software-as-a-Service (SaaS) platform that provides AI agents for Odoo ERP systems. Our service includes:

Important: Agentidoo connects to your own Odoo instance using credentials you provide. Last Loop GmbH does not host your Odoo database and is not responsible for data within your Odoo system.

3. Eligibility & Account

You must be at least 18 years old to use Agentidoo. You are responsible for maintaining the security of your account credentials and all activities that occur under your account.

If you are creating an account on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

4. Customer Data & Privacy

Your Data Ownership

You retain all rights to your data, including data in your Odoo database and conversations with Agentidoo agents. We do not claim ownership of your business data.

Odoo Database Access

Agentidoo accesses your Odoo database using credentials you provide (API keys, login details). We only access data necessary to fulfill your agent requests and do not store or backup your Odoo database.

What We Store

What We Don't Do

Third-Party AI Processing

When you interact with agents, your prompts and context may be processed by third-party AI providers (OpenAI, Anthropic, etc.). These providers have their own data policies, and we recommend reviewing them.

5. AI Agent Disclaimers

AI Output is Provided "As Is"
AI agents may make errors, provide inaccurate information, or take unintended actions. You are responsible for reviewing all agent output before relying on it.

Your Responsibility

You are responsible for:

High-Risk Use Prohibition

Do not rely on AI output for decisions that could result in harm, significant financial loss, or legal consequences without proper human review and verification.

6. Billing & Credits

Subscription Plans

Agentidoo offers three subscription plans:

Credits & Overage

Credits are consumed by agent interactions. Additional credits beyond your plan allocation cost €0.10 per credit. Unused credits do not roll over between billing periods.

Payment & Taxes

Subscription fees are billed monthly in advance. All prices are exclusive of applicable taxes (VAT). Payment is processed via Stripe.

Refunds

Prepaid subscription fees may be refunded for the unused portion if you cancel within 14 days, subject to consumer protection laws. Credits are generally non-refundable once consumed.

7. Acceptable Use

You may not use Agentidoo to:

Violation of this policy may result in account suspension or termination.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Some jurisdictions do not allow limitation of liability for consumer contracts, so these limitations may not apply to you.

9. Termination

By You

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period.

By Us

We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or fail to pay fees when due. We'll provide reasonable notice unless immediate action is required for security or legal reasons.

Effect of Termination

Upon termination, your access to Agentidoo will cease. We will retain your conversation history for 30 days to allow for data export, after which it will be deleted.

10. Governing Law

These Terms are governed by the laws of Austria. Any disputes shall be subject to the exclusive jurisdiction of the courts of Austria, except where consumer protection laws provide otherwise.

For EU consumers, you may also file complaints with your local consumer protection authorities or use the EU's Online Dispute Resolution platform.


Contact Information:
Last Loop GmbH
Email: legal@agentidoo.com
Address: Darwingasse 20/29, 1020 Vienna, Austria
VAT ID: ATU83156237